Problem Definition:

We often used to face issues while opening the Project Tasks in Project Operations (PO). We had to play a lot of tricks in order to open the schedule. Microsoft is consistently putting in efforts on making Project Operations, one of its successful tools to enrich it with tons of brilliant features and make it more user friendly. One of the major feature resolutions provided in the latest release provided by Microsoft was for opening the Project Tasks (Schedule) Seamlessly. Of course there are certain tweaks to be made in order to make it work in your browser. In this blog we will look at those tweaks and settings that would be needed to enable that feature.


The actual issues was that post PSA got upgraded to PO, Microsoft’s (MS) Project for the web was integrated to view the Project Tasks, unlike in PSA the tasks were viewed in the view designed in HTML by PSA Team. With Project for the web Team coming in there were certain advantages that we could actually see like, more beautiful way of looking at tasks, Board view where the tasks can be organized in the buckets, Timeline view, etc., but, it had only one issue which was authentication issue on the same browser form, since the container in which the Tasks loads could not authenticate itself with Microsoft Project tool.

The issue is now resolved and following steps needs to be followed to open the Project Task in Project Operations seamlessly.

Step 1:

Login in to your environment and Navigate to Project Entity and open any project.

Step 2:

Navigate to Tasks Tab where you will see the below error for the first time.

Step 3:

On the other tab, open the following URL: and login with the same credentials as you logged in to the environment. Post login you should be able to see something like the below screenshot.

Step 4:

Navigate back to your previous tab of your environment where the Tasks tab was opened and hit CTRL+F5, you will get a pop-up blocker notification as per the below screenshot.

Step 5:

Click on the Pop-up blocker notification and Mark “Allow always option” as shown in the below screenshot and click on Done.

You are then able to see the tasks tab with all the task in the browser as per below.

The issue is resolved.

Steps for logging in for the next time and some Tips:

Step 1:

When you login for the next time after making this setting ensure you are not in the Incognito mode of the browser, else you will have to enable the pop-up blocker every time on the Incognito mode.

Step 2:

If you are not on the Incognito mode and logging in for the second time and if the tasks do not show up, please hit CTRL+F5, it will bring up and authentication screen as shown in the below screenshot.

Once the authentication is done, the tasks tab will load with all the tasks.


The issue provided by Microsoft now has some guided way to open the Project Tasks tab, unlike previously. The only thing that could have made it much better would have been preventing the user to hit CTRL+F5 again and getting the re-authentication done from the user. This could had made it more user friendly and could have given a seamless experience to the user.


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